Warranty

The SunRiseSunSet comes with a full 12 month international warranty.

Medica Health International Ltd uses only the finest materials to build the SunRiseSunSet. It has been engineered to be simple to use and give you years of trouble free service. In the rare event of a system failure we are pleased to offer our clients a no hassle 12 month international warranty covering any failures due to components or design. In case of failure simply return your unit to the sales point where you purchased it or return to Medica Health International Ltd.

Medica Health International Ltd does not warrant the following:

Periodic check-ups, maintenance and repair or replacement of parts due to abnormal usage.
Defects caused by modifications carried out without Medica Health International Ltd's approval.
Damage resulting from the fact that a product is not conforming to country specific standards or specifications in another country than the country of purchase.

Warranty repair service is excluded if damage or defects have been caused by:

Improper use, excessive use, handling or operation of the product as referred to in the “users” or “operators” manuals and/or relevant user documents, including without limitation, incorrect storage, dropping, excessive shocks, corrosions, dirt, water or sand damages.
Repairs, modifications or cleaning carried out at a service centre not authorised by Medica Health International Ltd.
Use of spare parts, software or consumables, such as batteries, which are not compatible with the product.
Connecting the product to equipment not approved for connection by Medica Health International Ltd.
Inadequate packaging of the product when returning it to Medica Health International Ltd's service centre.
Accidents or disasters or any cause beyond the control of Medica Health International Ltd, including but not limited to lightning, water, fire, public disturbances and improper ventilation.

Others:

This warranty does not affect the consumer's statutory rights under applicable national legislation in force, nor the consumer's rights against the retailer arising from the sales/purchase contract.

 

DISCLAIMER: Medica Health International Ltd is committed to discovering, designing and introducing leading-edge wellness equipment world-wide. Any and all products offered by Medica Health International Ltd are intended to complement, not replace, the various therapies offered by your own licensed physician or healthcare professional. Our equipment is not intended to diagnose or cure any ailments or afflictions. Product images shown on this site may vary slightly from the actual device due to individual country regulations and our ongoing commitment to quality and R&D.